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Privacy & terms

Privacy policy and terms of use

Last updated August 2026. Plain English, no small print.

Who we are

Saint City Community CIC, registered in England & Wales, company no. 14872305. We are the data controller for personal information collected through this website and our programmes. You can contact us at admin@saintcitycommunity.co.uk.

What we collect

Contact details you provide through our forms (name, email, phone), programme registration information including emergency contacts and relevant medical or accessibility needs, attendance records, and anonymous website analytics.

Why we collect it

To deliver and safely staff our programmes, to respond to your enquiries, to meet safeguarding obligations, to report anonymised outcomes to funders and commissioners, and, where you have opted in, to send you our newsletter.

Lawful basis

We rely on consent for marketing communications, legitimate interests for responding to enquiries and improving delivery, contract for programme participation, and legal obligation for safeguarding records.

How long we keep it

Enquiry records are kept for 24 months. Programme registration records are kept for the duration of participation plus six years. Safeguarding records are retained in line with statutory guidance. Newsletter data is kept until you unsubscribe.

Who we share it with

We share personal data only where necessary: with statutory safeguarding partners where there is a concern, with venue providers for access and emergency purposes, and with our IT and email service providers under data processing agreements. We never sell your data.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict use of your personal data, to object to processing, to data portability, and to withdraw consent at any time. Contact us to exercise any of these rights. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This site uses only essential cookies for core functionality and your theme preference, plus privacy-respecting aggregate analytics. We do not use advertising cookies or cross-site trackers.

Terms of website use

Content on this site is provided for information only and may change without notice. You may not reproduce our logo, photography or written content without written permission. Programme availability, dates and eligibility are subject to change and confirmation by our team.